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Hotel level cleanliness, home level comfort
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4.6 out of 5 stars. Based on 30 reviews
30 reviews
We enjoyed the condo and the amenities. The king size bed was comfortable and the place was well stocked. As previous reviews have stated, the upholstery in the living room could use a cleaning. Our biggest problem was the malfunctioning keypad lock to the condo. Only one time in our stay did it open on the first try. We started counting how many attempts it took to open it and one time counted 15 attempts before it opened. Every time we went out, we were fearful that we would not be able to get back in. We called for maintenance twice - the first time there was no change. The second time, the tech said that it appeared the keypad was failing but that they did not have any replacements in stock. He did change the metal door plate and at first this seemed to help but after a few times, it returned to a lengthy process to open the door. Hopefully this will be corrected before the next rental since the fear of being stranded outside put a damper on an otherwise fun trip.
We had a wonderful stay at Tops'l and felt the rate was very reasonable for a two-bedroom, two-bathroom condo. The location was excellent, with just a short walk to the beach. A few beach chairs were provided, which was a nice convenience. Families traveling with young children should plan to bring their own beach toys and additional beach essentials. The condo was very clean and well-maintained overall. The mattresses were comfortable and of good quality, which made for a restful stay. The Tops'l guest services staff was also exceptionally friendly, professional, and helpful. One of the reasons we continue to enjoy staying at Tops'l is the relaxed, family-friendly atmosphere. Unlike some of the more crowded areas near Sandestin and the Hilton, Tops'l offers a much more comfortable beach experience without feeling overcrowded. The atmosphere is peaceful, welcoming, and ideal for families. The only item I would mention is a minor maintenance concern, rather than a criticism. Several electrical outlets in the unit were not functioning properly. I would recommend that the owner have an electrician inspect the outlets and GFCI receptacles to determine whether any need to be replaced. Overall, we had a very positive experience and would gladly stay here again. Tops'l continues to be one of our favorite places to enjoy a relaxing beach vacation!
We had a great time for our last weekend trip before school starts again. Our resort was nice and had all the amenities we needed for our stay!
Location near the beach was nice. Also the condo was stocked well with a lot of things, granted they were very old things. There were even some beach chairs next to the washer and dryer, that I appreciated. My complaint is the condo is dirty, which I read in a few other reviews. If this condo got a good deep cleaning every once in a while, it would be so much nicer. There was old food on the floor in the kitchen beside the refrigerator and stove, and while we were there we killed a few cockroaches in the kitchen, caked on dirt on the air vents in the rooms, dirty floors, and just overall not cleaned well. Also I understand it is hot in Florida in July (it's hot were I live too) but there are no air vents in the living room, so it's very hot in there during the day. We had to buy fans to help move the air. Otherwise great location and wasn't too far from the beach, we were able to walk to it fairly easy.
This place is beautiful. Beach is within walking distance, loved the pool. Many things to do in the area.
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