Check-in after 04:00 PM · Check-out before 10:00 AM
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Hotel level cleanliness, home level comfort
Here are some things which you should know before booking Klonaqua
4.5 out of 5 stars. Based on 38 reviews
38 reviews
Left a 5-star rating
The location was perfect. The bar below was very loud until 12:30 am. You could hear the music and the bass tell close. If you have little kids, I would recommend not staying here. There was hair all over in the bathroom, food stuck to the oven mitts, and the beds were VERY hard. The main door into the building does not lock, and you must put the code in the room door if you want to lock it when leaving. The only reason I gave this a 6 is because of the location. I would more than likely not book here again.
Great location, free parking and a spacious condo.
Check in and access was great and we had a great time at the location. The condo is spacious and was great for our family of 4. Would stay here again!
The apartment itself is spacious, clean and the location is great. It really is right above the brewery and you can really easily access downtown Leavenworth. The property is poorly managed. The checkin instructions refer to a garage code that doesn't exist. The code on my door didn't work, and from the reviews it looks like it's not the first time this has happened. The checkout instructions are clearly copy pasted from a template and not tailored to this property. Ultimately we were able to get in but for what we're paying it shouldn't have happened. The toilet kept running which was loud for the people sleeping on the sofa bed.
The unit is good and location is great. However, the host company is difficult to communicate with and was not responsive at all. Prior to my stay, they required me to complete a check in form on a website outside of the Airbnb app, which was a red flag for me. The host company didn’t give clear directions on how to check in; I was given 3 different door codes and when I arrived, none of them worked. I had to wait for them to call me back with a new code, so we ended up not being able to get in at the listed check in time. During my stay, there were multiple times where I called or messaged the host company, and didn’t get any response or resolution. Overall, this unit was good for the location but I would not recommend booking it, simply based on the poor service I experienced from the host company.
Hosted by Pacific Retreats