Check-in after 04:00 PM · Check-out before 10:00 AM
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Hotel level cleanliness, home level comfort
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4.9 out of 5 stars. Based on 36 reviews
36 reviews
Location, size, laundry. Checking in was a disaster. In all the communication I received I couldn’t find any information from the host and when it was sent after we arrived it was very unclear. The apartment is run down. AC would only set to one temperature and couldn’t be adjusted. No attempt made to fix while we were there. Garage remote didn’t work. Carpets are very dirty.
Location is perfect and apartment is beautiful, but logistics were very challenging.
For unknowable reasons I had to create an account on some other site to get the check in instructions. Then when we got to the building it turned out the code they had given me to get in was wrong. I called the number provided and it was obviously an answering service but at least someone answered at 11pm. The poor operator had to suggest several other codes from what seemed like were very unclear instructions for her as well until we finally figured out one that would work. For a moment I worried I was being scammed and there wasn't any apartment for me. Thankfully my kids had fallen asleep in the car before arrival. Also the parking garage said cars needed to display a guest permit or be towed, but the hosts said not to worry about it. I fortunately never got towed but that was in the back of my mind all weekend.
So despite the great location and apartment I'm not certain I'd stay here again.
Always one of our favorite places to stay.. close to everything in walking distance.. restaurants and shopping.. River is right there.
Condo is so homey feeling. Living room couch and beds are soooooo comfy!!!!
10/10 would recommend this place!!
Great location, beautiful view, and comfortable accommodations. Highly recommended!!
One of the best ever! Amazing place!
Did not receive the check in email with detailed instructions and several codes until Friday, when we were checking in and had to call. Other than that, everything was perfect and would stay again.
Hosted by Pacific Retreats