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FAQS

  • What is your cancellation policy?

    Cancellations made 30 days prior to your arrival date will receive a full refund less a $90 cancellation fee.  Between 15-30 days there is a 50% refund less a $90 cancellation fee, and NO Refund will be given for cancellations less than 15 days prior to checkin.

  • What time is checkin? 

    Guests may checkin anytime after 4PM.

  • What time is checkout? 

    Guest checkout is no later than 11AM.

  • Do you allow early checkin our late checkout?

     We no longer allow early checkin due to our COVID-19 cleaning protocols.  We cannot confirm that late checkout will be available.  Please contact us during your stay to check availability.

  • What are your COVID-19 cleaning protocols?

     Our housekeeping team uses cleaners and disinfectants that are recommended by the CDC and WHO.  All high-touch surfaces receive extra care, and sanitization. 

  • Do you provide linens and towels, or do guests need to bring their own? 

    All Good Life Vacation Homes have fresh linens and towels provided. 

  • Do you provide paper goods, and soaps for laundry and washing dishes? 

    There will be a startup supply of toilet paper, paper towel, hand soap, dish soap, laundry and dishwasher pods, and shampoo and conditioner.  Guests will need to replenish as needed.

  • Will WiFi information be provided? 

    Each home has a welcome book with all details you need while staying at the home including WiFi login information.  There will also be a list of fun things to do and favorite places to go!

  • Is there someone to call if we need assistance during our stay? 

    Yes, Good Life Vacation Homes is available 24/7!

  • How do I gain access to the property? 

    Arrival instructions will be sent to you about 3 days prior to your checkin date.  Your keypad access code or lockbox code will be available then along with community gate codes if necessary.

  • What other items can I expect to find in the home? 

    Our homes are fully furnished and equipped with most items you would find in the average household.  The kitchen will have pots and pans, dishes, utensils, and small appliances.  Linens and towels are provided, along with pool towels.  Hairdryers will be provided in the bathrooms.

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